Shipping + Return Policy

Shipping + Returns

We want you to be completely satisfied with your purchase! If you are not satisfied or have any concerns, please contact us at info@nfuztape.com.  We’ll do our very best to find a resolution and take care of you!

 

DELIVERY/SHIPPING POLICY

Orders are shipped same day if received before 2 PM MST.  We ship using UPS, USPS, and Fedex services.  In most cases orders are delivered in 3 business days.

If you live outside United States and wish to arrange a special shipment, please contact us at info@nfuztape.com for additional information.

 

NFUZ RETURN POLICY

Customers may return our products within forty-five (45) days from the date of original purchase and receive a full refund upon receipt. All returned product must be received back in “New”, unused condition and shipped to us in its original box. If the product does not arrive in such manner, NFUZ reserves the right to apply a 15% restocking fee that will be deducted from your refund. Shipping costs associated with all returns are the responsibility of the customer unless the reason for the return falls under the following condition:

 

Damaged and/or Defective Product

Products that are damaged or defective must be returned within forty-five (45) days of the original purchase date. We will provide a full refund of the product purchase price once the return has been received or ship a replacement without any additional charges. Damaged or defective returns must be shipped back in the original shipping box and product must remain unused. NFUZ will cover the return shipping expenses on items that fall under this condition. To return a damaged or defective product, follow the return procedure below. Once all returned product is received, we will refund your purchase. If the purchase was made using a credit card, we will have your refund credited back to the same credit card account used.

If original orders are refused by the customer or are undeliverable, NFUZ reserves the right to refund the customer minus the cost of shipping. NFUZ will apply an additional 15% restocking fee to the order.

 

Return Procedure

To return a purchased product, contact our Customer Support Professionals at info@nfuztape.com to receive direction on the return process. We will assign a Return Authorization Number that will correspond with your order.

No returned product can be accepted nor can a refund be provided without contacting us and receiving a Return Authorization Number.